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Those requirements could be different with respect to the type of information on accessibility that needs to be made available and functionality requirements, such as requirements for connectors and ports configurations, commands and functionalities of the user interfaces, key board configurations, etc.

To ensure equal access to persons with disabilities, Article 9 of the Convention requires States Parties to take appropriate measures including the identification and elimination of obstacles and barriers to accessibility regarding, inter alia, buildings, roads, transportation and other indoor and outdoor facilities, including schools, housing, medical facilities and workplaces as well as information, communications and other services, including electronic services and emergency services.

These industry players have to learn several sets of rules if they want to trade cross-border within the EU, which constitutes a barrier to the smooth functioning of the internal market.

It provides for a number of measures related to the single market for electronic communications like inter alia a single authorisation for operating in all 28 Member States instead of 28 authorisations and enhanced end-user protection and empowerment measures in the electronic communications sector.

It will indeed increase the everyday life autonomy for disabled and older people and as a consequence, would improve their social and quality of life.

Sometimes these are implemented at regional or local level. Based on the current legislative situation described in Annex 6, it is estimated that byall Member States will have adopted technical accessibility requirements for the banking-related built environment by Website visitors should have the opportunity to browse a catalogue, search for goods and services, add items in their shopping carts, manage the shopping cart and then proceed to check-out in order to end their order.

Difference in coverage also means that for some goods or services, some Member States may have established detailed technical rules whereas in other Member States there are no such rules in place.

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These obligations also differ in content and scope. This will moreover reduce costs to industry in comparison with the baseline and therefore be beneficial for competitiveness. Procedural issues and consultation of interested parties.


These requirements typically take the form of target percentages of the broadcast programmes which need to be covered by accessibility services such as subtitling, audio description and sign language interpretation. Based on the current legislative situation described in Annex 6, it is estimated that in15 Member States will have adopted legislative accessibility requirements for ATMs, and 18 Member States will have adopted legislative accessibility requirements for ticketing machines and check-in machines.

EUR-Lex Access to European Union law

Accessibility of the service concerns mainly the availability of audiovisual content via alternative sensory channels, for example, using text or sign language, or audio description. The products produced for a amimnistrazione.filetype number of consumers are more expensive since the operators cannot benefit from larger markets which would allow them to absorb the fixed costs of accessibility features.

As a result, architectural designs that are exported to other countries have to be adapted to meet national codes and regulations, and consequently no single, standard design can be put to use across Europe. Hence this does not guarantee a uniform implementation of the accessibility obligations.

In other cases this has been achieved by the provision of Real Time Text RTT permitting in addition those deaf and hard of hearing persons that are not sign language users to communicate directly among themselves, and also with persons without hearing difficulties.

The current accessibility problems related to these three elements are described in the sections above on architect services, private sector websites, and self-service terminals.

Furthermore, national rules on measures to be taken by operators differ on the scope, and technical solutions, for example, in relation to adapted public pay phones and access to emergency services. In addition, the clarification of Member States’ legal obligations under the UN Convention related to accessibility supports the forecast for additional barriers, as Member States will further develop their accessibility legislation.

This could lead to a strongly fragmented regulatory landscape. In addition, according to the public consultation, there needs to be a requirement for SSTs to use the already existing speech technology, as speech technology is seen as adding significant value to usability The baseline scenario shows that this regulatory divergence will most likely increase.

Consistency with international developments, in particular focusing on the US.

Some of those concrete examples are further described below. The proposal for a Council Directive on implementing the principle of equal treatment between persons irrespective of religion or belief, disability, age or sexual orientation which would extend the protection from discrimination beyond employment, applying to social protection, education and access to goods and services, refers to accessibility of goods and services for disabled persons, without however specifying or imposing any detailed accessibility requirements in relation to such goods and services.


Then, the next step of prioritisation and selection of goods and services entailed a quantitative and qualitative screening based respectively on: This is due to the converging nature of technologies such as computers, smart phones and games consoles.

The legal divergence and related internal market problems in the area of public procurement and other EU law setting a general accessibility obligation are also expected to increase now that the current optional accessibility requirements have become compulsory with the entering into force of the revised Public Procurement Directives.

Application of those accessibility rules in practice requires a certain level of knowledge about accessibility, including often complicated technical specifications, from the public sector bodies preparing the bids. These requirements differ in scope and technical rules, those technical differences might limit the correct use of accessibility features when broadcasting the service outside the Member State.

In the responses to the public consultation businesses referred to additional costs for the adaptation of products, as well as for the time needed to understand the different legislative requirements in the Member States.

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It is currently under discussion by the co-legislators. It is expected that those requirements will be different with respect to the type of technical rules they follow given that national rules for public sector websites already differ in Member States. State parties should undertake a comprehensive review of the laws on accessibility in order to identify, monitor and address gaps in legislation and its implementation “.

As noted above, the fragmentation of the legislative situation in the EU27 architect service market leads to additional costs for architect firms. A more detailed description of this screening process is provided in Nlla 5. Hence it is expected that current accessibility obligations in Member State for fixed and public pay phones will evolve to cover more and more mobile phones.